Nectar adjustable base manufacuter12/6/2023 ![]() ![]() No refunds will be given for fees for shipping or for White Glove Service. ![]() After returning the product to be exchanged, you may place an order for the replacement product. Unless a product exchange is requested due to a manufacturing defect or warranty claim, exchanges are processed as return and refund requests as described herein. We currently accept returns of unopened promotional products at this time. Due to the nature of our promotional products, we cannot physically receive opened and/or used products however, if your promotional items are used and/or opened and you do not want them, you may donate or dispose of them at your preference and convenience. The value of all promotional items included with your mattress purchase will not be deducted from the total value of the mattress return, regardless of the above option you choose to exercise. Promotional Items Included With Mattress Purchase: If you wish to return your mattress, you may either keep, return, donate, or dispose of the promotional items included with your mattress purchase. If you purchased a product using an offer code, the dollar value of the offer code will not be refunded or credited back if any or all products are returned. Refunds will be issued in the form of the original payment. You may return any of your products for a full refund (not including fees for shipping, White Glove Service, state-based recycling fees, and/or promotional value) subject to the terms and conditions for returns for each of our products. You may cancel an order any time prior to processing. ![]()
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